Privacy Policy
Last updated: 15 October 2026
1. Introduction
At Adopex, we respect your privacy and are committed to handling personal data responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, engage with our services or participate in our training programs.
We process personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for the processing described in this policy is:
Adopex
Business operator: Adopex
Business ID: 3162292-9
Email: hq@adopex.com
Website: www.adopex.com
For questions about personal data or to exercise your data protection rights, please contact us using the email address above.
3. Personal Data We Collect
Depending on how you interact with Adopex, we may collect the following categories of personal data.
Contact and communication information
Name, email address and telephone number
Company, organization and professional role
Information included in contact forms, emails or other communications
Information needed to respond to your inquiry or arrange a meeting
Client and business relationship information
Contact details and professional responsibilities
Information relating to proposals, projects, assignments and service delivery
Contracts, correspondence and relevant business communications
Invoicing and transaction information where applicable
Training and learning information
Registration and participant information
Course enrollment and participation details
Information about access to learning materials
Learning progress, assessments or feedback, where relevant to the training service
Website and technical information
Technical information necessary for website operation and security
Cookie preferences and related technical identifiers
Additional analytics information where such tools are enabled and permitted
We aim to collect only the information necessary for the relevant purpose.
4. Why We Process Personal Data
We process personal data for the following purposes and on the following legal bases.
Responding to inquiries and arranging initial consultations
We use contact information and messages to respond to requests, discuss potential services and arrange meetings.
Legal basis: Our legitimate interests in responding to business inquiries or taking steps at your request before entering into a contract, as applicable.
Providing consulting, training and other services
We process information necessary to manage client relationships, organize assignments, deliver services and communicate with clients and participants.
Legal basis: Performance of a contract, steps prior to entering into a contract or legitimate interests in managing business relationships, as applicable.
Managing course registrations and learning activities
Where training services are offered, we process relevant participant information to administer registrations, provide access to learning resources and support participation.
Legal basis: Performance of a contract or legitimate interests in administering training arranged through an organization, as applicable.
Invoicing and legal obligations
We process relevant transaction and accounting information to manage payments, maintain required records and comply with applicable laws.
Legal basis: Performance of a contract and compliance with legal obligations.
Maintaining website functionality and security
We process necessary technical information to operate, maintain and protect the website.
Legal basis: Legitimate interests or other applicable legal bases, depending on the processing activity.
Marketing and professional communications
We may communicate about Adopex services, training opportunities and relevant professional content where permitted by applicable law.
Where consent is required, we will request it before sending such communications. You may withdraw your consent or object to direct marketing at any time.
Legal basis: Consent or legitimate interests, where permitted by applicable data protection and electronic marketing laws.
5. Contact Forms and Communications
When you submit an inquiry through our website, we use the information you provide to understand your request and respond to you.
Your information may be retained for reasonable follow-up and business relationship management purposes.
Submitting a contact form does not automatically subscribe you to a marketing mailing list.
Please avoid including sensitive personal data or confidential business information in general contact form submissions unless specifically requested through an appropriate secure channel.
6. Training and Online Learning
Adopex may provide in-person training, virtual workshops and online learning services.
When you register for or participate in training, we may process information necessary to organize the training, communicate with participants, manage access and support the learning experience.
If a training service includes an online learning environment, relevant participant and learning information may be processed through the technology providers used to deliver that service.
Where training is purchased or arranged by an employer or another organization, we may communicate relevant participation or completion information to that organization where appropriate and legally justified.
We do not sell participant personal data to third parties.
7. Service Providers and Data Recipients
We may use trusted service providers to support website hosting, communications, customer relationship management, online learning, invoicing, payment processing and other necessary business operations.
Such providers process personal data only to the extent required for their services and in accordance with applicable contractual and legal requirements.
Personal data may also be disclosed when required by law or to establish, exercise or defend legal claims.
We do not sell personal data.
8. International Data Transfers
Some technology providers may process personal data outside the European Economic Area (EEA).
Where such transfers take place, we use an appropriate transfer mechanism required by applicable data protection law, such as an adequacy decision or approved contractual safeguards, together with any additional measures required in the circumstances.
Information about applicable safeguards can be requested using the contact details provided in this policy.
9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, subject to applicable legal requirements.
Retention depends on the nature of the information and the relevant relationship.
Contact inquiries are retained for the time reasonably necessary to respond and manage related follow-up.
Client and project records are retained for the duration of the relationship and any necessary subsequent period for contractual, legal or legitimate business purposes.
Training records are retained for the time necessary to administer the training, provide agreed access and maintain relevant participation records.
Accounting and transaction records are retained for periods required by applicable law.
Marketing information is retained while a valid basis for processing exists, subject to applicable objections, withdrawals and deletion requirements.
Personal data is deleted or anonymized when it is no longer needed, unless further retention is legally required or otherwise justified.
10. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential functionality, security and user preferences.
Additional analytics or marketing technologies may be used if enabled and where permitted under applicable law.
Where required, we request consent before using non-essential cookies or similar technologies. You can manage your preferences through the cookie controls available on the website, where applicable.
You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Information about the cookies actually used by the website should be made available through the website's cookie information or consent interface.
11. Data Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, accidental loss, misuse, alteration or disclosure.
Access to personal data is limited to those who need it for legitimate business purposes.
No method of electronic transmission or storage is entirely risk-free, but we aim to maintain security measures appropriate to the nature of the information processed.
12. Your Data Protection Rights
Subject to the conditions and limitations set out in applicable law, you may have the right to:
Request access to personal data concerning you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Request restriction of processing
Object to processing based on legitimate interests
Receive certain personal data in a portable format
Withdraw consent at any time where processing is based on consent
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
You may exercise your rights by contacting hq@adopex.com.
You also have the right to lodge a complaint with a competent data protection supervisory authority. In Finland, the relevant authority is the Office of the Data Protection Ombudsman (www.tietosuoja.fi).
13. External Websites
Our website may contain links to third-party websites or services.
These websites operate under their own privacy policies, and we encourage you to review them when using external services.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technologies, data processing practices or legal obligations.
The latest version will be published on this page together with its last updated date.
15. Contact
For any questions concerning this Privacy Policy or the processing of your personal data, please contact:
Adopex
Email: hq@adopex.com
Website: www.adopex.com